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Business Affairs Hotline

The Business Affairs Hotline is a service available to resolve problems or concerns involving transactions with in the Division of Business Affairs.  Faculty and staff members with questions, problems or suggestions related to the university's business services can call the hotline at 381-2717, 316-7906 or 381-2724.

"Business Affairs Hotline" - Frequently Asked Questions"

I am interested in receiving access to the Oracle Reconciliation Guide training information.  Where can I go to obtain this information?
 
This information is now located under the Accounting for Your Project In Oracle section of the Accounts Control website.  The document also offers information on: Project Manager Responsibilities; how to navigate the screens in Oracle General Ledger and Grants Management System; which reports to use to reconcile; etc.
 
I currently do not have access to view the financial information in Oracle.  What is the process in obtaining access to this information and how do I learn how to use the system once access is approved?
 
To request access, route the Oracle Finance Roles and Responsibilities form as indicated on the Accounting for Your Project in Oracle document.  This document will also guide you on how to use the system.  Look for the contact information if needed.
 
My department did not receive the monthly Report of Transactions.  
 
The Report of Transactions is distributed to departments around the 10th day of the following processing month. Exception: the August (old year) & September (new year) statements are distributed during late October, due to end-of-year processes. You will only receive a statement if there was accounting activity for that month. If you are certain the account was active that month, and you still cannot locate a copy of the statement, contact Magda Garcia (mgarcia1t@utpa.edu) to request a copy of the statement.  Or better yet, you may print this report yourself using the guidelines from the Accounting for Your Project in Oracle document.
 
 

 
 

 

 


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